Refund policy

All sales are final sales. Except for returns/refunds under certain conditions, no other returns/refunds will be accepted for custom-made products. 

【Claim Agreement】

Please submit photo evidence and tracking details within 7 days after delivery

kxpins16@gmail.com Late claims will no longer be accepted, and the specific

solution will be based on our reply.

1. Receive the claim

· Some pre-sale items were missed or sent incorrectly

· Differences in pre-sale product grades

2. Claims will not be accepted

· B-grade / C-grade in hand drop

· Gift/packaging

【Claims Plan】

· Replace the goods: You need to return the original goods and pay for the postage.

· Return part of the payment

Replenish missing goods (no need to pay)